Case Studies
Architecture Health-check for a National CRM Transformation
A leading Australian consulting and advisory firm was mid-flight on a major CRM platform replacement when leadership sought independent assurance that the solution architecture was fit for purpose. Knowble conducted a formal architecture health-check grounded in ISO/IEC/IEEE 42010 and the SEI Architecture Trade-off Analysis Method, revealing critical gaps in stakeholder alignment, requirements traceability, and integration design that were placing the programme at significant delivery and operational risk.
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Enterprise Technical Debt Management for a Queensland Insurance Provider
A Queensland-based insurance provider needed to gain visibility and control over the enterprise technical debt accumulating across its technology portfolio. Knowble designed and embedded a formal method for identifying, evaluating, and managing enterprise technical debt — integrated directly into the organisation's Enterprise Architecture practice, Architecture Design Authority governance, and portfolio planning processes.
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Revolutionising Dust Emissions Management for a Global Mining Leader
Knowble partnered with one of the world's largest resource companies to design and deliver DEE — a purpose-built air quality platform that shifted mine site dust management from reactive response to proactive planning. By integrating sensor, fleet, weather, and geological data through advanced scientific processing, DEE gave operators forward-looking visibility into dust emissions risk across months and seasons, reducing production downtime, strengthening compliance, and improving health and safety outcomes for workers and surrounding communities.
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Architecture Practice Design and Reform for a National Construction Corporation
The Technology Services division of a national construction and real estate corporation engaged Knowble to formalise its architecture capability as part of a broader ambition to increase the maturity of its service offering. Knowble assessed the division's existing practices, designed a comprehensive architecture framework aligned with TOGAF and ISO/IEC/IEEE 42010, and delivered a suite of integrated artefacts — including a Technical Reference Model, architecture principles, governance processes, and compliance assurance mechanisms — embedded directly into the organisation's project delivery methodology.
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File Services Solution Architecture for a State-wide Health Provider
A Queensland-wide health services provider needed to replace an unsupported legacy file management platform serving 75,000 staff across 172 facilities. Knowble delivered a comprehensive solution architecture that defined a three-tier hierarchical deployment model, a tiered storage strategy with cloud integration, and a service transition plan for migrating over 200 million files.
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Digital Transformation and Product Strategy for a Private Online Education Provider
A private Australian online education provider needed to transform its technology environment and fundamentally rethink its product delivery model in response to regulatory change and shifting market conditions. Knowble delivered a comprehensive three-year ICT strategy across sixteen initiatives, followed by a product development and delivery strategy that assessed market opportunities, evaluated leading learning platforms, and defined the methods and architecture needed to launch differentiated learning products in a fee-for-service market.
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Digital Transformation Planning for the World's Leading Mining Equipment Manufacturer
An Australian-founded manufacturing and technology company — the world's leading original equipment manufacturer for the mining industry — needed a strategic ICT roadmap to transition its technology function from reactive operations to a business-aligned capability. Engaged through a partner organisation, Knowble conducted extensive stakeholder analysis, benchmarked ICT investment against industry standards, and delivered a three-year roadmap comprising 24 prioritised projects across three programs of work, with a clear financial model demonstrating that the majority of the investment could leverage existing platform assets.
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